The Behaviour Consultation

On this page you can find some more detailed information about how the behaviour consultation process works.

If you have any additional or alternative needs and would benefit from any adaptations to the below to set you up for better success then I’m very much open to a conversation about how best to help.

Prior to your behaviour consultation

Questionnaire

You’ll have an online form to complete which will give me basic information about your pet. The issues you’re having, your goals, and brief information about their social behaviour, diet, house rules and so on. We’ll also expand on some of these areas in the behaviour consultation.

Videos

If you have any videos of your dog – whether of the behaviour or just everyday life (walks, mealtimes, play, interactions, home/garden tour), please send them before your consultation. For anything risky or stressful, especially involving aggression, skip filming and we’ll work from your descriptions instead.

Veterinary Referral

Before we begin, I’ll need a quick referral form from your vet. This makes sure we’re not missing any medical factors, keeps your vet in the loop, and means we can work together if extra checks or treatment could help.

Find out more about veterinary referrals here.

The consultation

Your initial behaviour consultation is a chance for me to really get to know you and your pet. We’ll start with a relaxed chat about what’s been going on, how it’s affecting you, and any background or history you can share.

Together, we’ll look at timelines, triggers, discuss any videos you’ve sent, and body language cues to understand how your pet is feeling and what’s most important to you. From there, we’ll create a clear plan – looking for quick wins where possible, preventing unwanted behaviour, and setting the stepping stones for longer-term progress.

I recommend setting aside two hours for full consultations (apart from the 60 minute touch sensitivity session) so we can take our time, cover everything you feel is important, and make sure you leave feeling confident in our plan. You know your pet best, and your insight will be at the heart of everything we do.

Dogs meeting

After the behaviour consultation

I will write up a report summarising the main areas we discussed during the behaviour consultation. This means you have something to read back over as a reminder of what you’re working on. These tend to be sent out within 2 working days of the consultation. I will also send you any additional handouts and videos as an aid to the training plan.

Your vet will get a simplified summary of our session so that they know that I have followed up on their referral, and to keep them in the loop in terms of our training plan and provide an open channel for communication as needed.

You can also start to send over questions and videos to our private WhatsApp group if you’ve opted for that level of support. I check WhatsApp at least daily Mon-Fri between 9:00 – 17:00.

After your package ends, you can add further support so you have me with you for as long as you need it.

Online sessions

Video calls have swept the world as the latest way to keep in touch. They are a great way of scheduling behaviour consultations and check-ups with real-time support and advice with more flexibility, less wait time and no travel fee.

I can meet you and your family, observe your pets and feedback on your training. Virtual sessions are just as effective and efficient for conducting in-home training. Me being there can be distracting for some pets, or cause others to feel stressed and not act normally. In many cases, working together online can be much more effective and efficient as a result.

By watching from behind a screen I can see your pet exactly as you do!

Ruby look-alike dog, anxiety training

“She is transformed…thank you Naomi for all your help”

Thank you so much Naomi for the help you gave me with Ruby, she is a completely different dog now. I was referred to Naomi through my vets as my then 7 month old staffy cross was suffering from anxiety and was scared of anybody and anything.

She would constantly bark at people who tried to stroke her and back away as soon as their hand went to her. She was scared of any little noise she heard.

With the help from Naomi through online contact (which was absolutely fine to do it this way) she is transformed.

With simple training tips and patience alongside confidence building activities she now will not only allow people to fuss her, but she is so excited to be fussed by others. She has come such a long way.

I highly recommend Naomi to anybody that needs help with thier pets, she is so nice and friendly and really understands. And with the online meetings you can work around days and times to suit. You can upload any videos you want her to see and seh will get back to you.

Always there for advice when you need it. Thank you Naomi for all your help”

~ Kelly and Ruby

Want to meet me first?